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AI is better at guessing the scale than other people — Alternatively, how can you integrate it into your growth promotion plan while maintaining a personalized touch?
As businesses grow, marketing teams find themselves caught in a constant balancing act: ramping up efforts to reach more customers while still trying to take care of the personalization strategies and sales campaigns that drove customer engagement and interest in the first place.
As Kieran and I discuss in a modern episode of Advertising In opposition to the Grain, however, the larger the target market, the harder it becomes to consistently send targeted interactions. This continually results in generic messages, unknown market choices, and declining conversions.
So what can companies do to ensure that their marketing strategy remains relevant and effective as they grow?
We believe the solution lies in AI personalization techniques, which enable companies to analyze and interpret massive amounts of customer interactions across large data sets. AI personalization can lead to greater customer engagement, smarter segmentation, and more efficient marketing and advertising campaigns.
Below are our top 3 tips on how to use AI-powered personalization to increase promotion growth, as well as shopping tips and features introduced in recent years.
A key way in which AI personalization tools can meet the needs of retailers is through augmentation extraordinarily Detailed profiles of Splendid buyers (ICP).
For example, tools like Scout AI and Humantic AI combine internal knowledge, such as buyer behaviors and preferences, with external knowledge resources like Google search, LinkedIn connections, and the power of paid advertising, and then use that information to generate a comprehensive KPI, tailored to your business’ needs.
From there, you will be able to create your own proprietary contact database, filled with leads that fit this profile.
Once your ICP and call database are in place, these personalization tools take the hassle a step further by crafting targeted outreach strategies, along with dynamic content ideas, paid advertising, and email campaigns that instantly align with your end customers.
Because of this, product promotion and sales teams can also be aware of the most similar and highest-value prospects, making the call generation environment more enjoyable and scalable.
One way 2D AI personalization devices can help drive scalability is by processing real-time customer data (browsing behavior, previous purchases, location) and adapting promotional content and messaging based on the information for specific individual customers.
“AI has allowed us to move from segment personalization to individual personalization,” explains Kieran.
For example, tools like ChatSpot AI, 6Sense, and Clay combine with CRM platforms like HubSpot, allowing sales teams to analyze buyer intelligence in real time and then refine the angle of their marketing pitch, email messages, or creative assets. This dynamic approach promises that every interaction is easily timed and associated with the customer’s supply needs.
As Kieran says, “We’re moving from the guest acquisition generation to the attention acquisition generation.” This shift makes personalized content and messaging even more important to quickly capture customer loyalty and differentiate your business from the competition.
A third way AI is empowering growth is by understanding what creative works best, automating its creation and modeling, and accelerating iteration and testing.
For example, the AI apparatus can ingest keyword knowledge and analyze the content of the material that currently ranks for those keywords. It then breaks down Why that the topic content works well and offers suggestions on how to reflect and strengthen it.
From there, AI enables teams to drive burst testing of creative models at scale, with AI feeding back all internal and external knowledge to constantly refine its recommendations.
Many AI devices also have built-in analytics. This helps you identify what has worked best over the years and research recent ideas to ensure your creative process is in tune with what resonates with your target audience.
To watch the full episode on how you can use AI to scale your promotional efforts, watch the full episode of Promote against the current under:
This blog collection is in partnership with Promoting Against the Grain, the video podcast. It delves into the insights shared by promotion leaders Kipp Bodnar (CMO of HubSpot) and Kieran Flanagan (SVP, Promoting at HubSpot) as they unpack growth strategies and hear from founders and friends of note.
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